Useful information on what you can and cannot bring into hospital.
Our hospital prides itself on our meal service to meet the nutritional needs of our patients. All meals are prepared onsite in our hospital kitchen and we encourage patients to eat breakfast, morning tea, lunch, afternoon tea, dinner and supper in our dining room.
If you bring food into hospital, it must be in accordance with our strict infection control guidelines for food safety. All food that needs refrigeration must be labelled with the patient’s name, date and time and provided to our Hotel Services staff. All potentially hazardous food items must be consumed within 24 hours, or it will be discarded daily at 9:00am.
All prescriptions, prescribed and over-the-counter medications including paracetamol, vitamins and oral contraceptives must be given to Nursing staff on admission to hospital. If a patient asks you to bring in medication, please speak to Nursing staff.
Flowers and gifts
Please consider the following, so that the safety of our patients is not compromised. If you are unsure, please phone the hospital in advance to ensure your gift is not refused.
Flowers must not have any materials that may put patients at risk, including wire, yarn or ribbon. Florists are located close to the hospital and offer delivery.
Please consider our infection control guidelines for food safety, as well as patient wellbeing when purchasing gift boxes.
If you wish to purchase a gift basket online that meets The Hills Private Hospital's safety standards, we recommend Loving Loudly an online store with gifts designed for people recovering from mental illness.